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Return Policy

Thank you for choosing our store! We want to ensure that you are satisfied with your purchase. Please review our return policy below:

1. Return Conditions

1.1 Returns are accepted only under the following circumstances:

  • You received a damaged product.

  • You received a product different from the one you ordered.

2. Return Process

2.1 To initiate a return, please contact us via email or phone, as listed on our website.

2.2 Once your return is confirmed, pack the product in its original packaging and return it using your preferred courier service or our provided return service.

3. Refund

3.1 If the product meets the return conditions, we will process the refund to your payment account within 14 days of receiving and inspecting the product.